Emergencies While Abroad
Preparation for Emergencies Abroad
-
- Download and install the International SOS Travelers Assistance App on your smartphone. Use policy number 399GDA1018486IT when creating your account.
- Complete an Emergency Card with important phone numbers. Save a copy in your email and on your phone. Print
and carry it with you.
- Print and carry a copy of your International SOS Enrollment Card. Refer to the Insurance Information section for policy details.
- Communication:
- Save emergency contact numbers to your phone.
- Download and set up the ISoS Assistance app.
- Install Whatsapp for text and recorded voice communication with ±«Óãtv World on-call
personnel.
- Learn . Travel with a phone that works internationally or unlock your phone to use a foreign SIM card.
- Download and install the International SOS Travelers Assistance App on your smartphone. Use policy number 399GDA1018486IT when creating your account.
When Will ±«Óãtv or ISOS Contact You?
-
- International SOS will send alerts about security and health events affecting you
or your program country.
- ±«Óãtv World may contact you or your emergency contacts under specific circumstances. Monitor your ±«Óãtv email and keep your phone charged.
- International SOS will send alerts about security and health events affecting you
or your program country.
Seeking Help and Assistance While Abroad
-
- Keep your Emergency Contact Card accessible.
- International SOS and the offer smartphone-friendly apps and websites for traveler support.
- Keep your Emergency Contact Card accessible.
Emergency Assistance Abroad
For Life-Threatening Emergencies:
-
- Contact International SOS via the app or call center for medical, mental health, and
safety emergencies. Use membership number 399GDA1018486IT.
- Notify your on-site contact for further assistance.
- Contact ±«Óãtv Police Department at +1-813-974-2628.
- .
- Stay in contact with your family.
- Contact International SOS via the app or call center for medical, mental health, and
safety emergencies. Use membership number 399GDA1018486IT.
For Non-Life-Threatening Incidents:
-
- Contact International SOS for assistance with lost documents, money transfers, legal
referrals, and more. (Some of these services may be charged to the individual traveler).
- Notify your on-site contact.
- Contact your ±«Óãtv Education Abroad Program Coordinator during business hours.
- .
- Contact International SOS for assistance with lost documents, money transfers, legal
referrals, and more. (Some of these services may be charged to the individual traveler).
Reporting Crime to ±«Óãtv
Report crimes or sexual harassment to ±«Óãtv. Follow the reporting procedures for Clery Act crimes and Title IX, Violence Against Women Act. Sometimes ±«Óãtv is not notified of incidents due to privacy laws in your host country. Contact ±«Óãtv directly if you're the victim of a crime and seek support from ±«Óãtv resources.
±«Óãtv and Community Resources If You Are a Victim of a Crime
-
- ±«Óãtv Police Department: 00 1 813 974 2628
- ±«Óãtv Center for Victim’s Advocacy 24/7 Help Line: 813-974-5757 (Tampa), 941-504-8599 (Sarasota-Manatee), 727-873-4422 (St. Petersburg)
- ±«Óãtv Counseling Center: 813-974-2831
- ±«Óãtv Office of Student Rights and Responsibility: 813-974-9443
- ±«Óãtv Diversity, Inclusion, and Equal Opportunity Office: 813-974-4373
- Crisis Center of Tampa Bay: 813-234-1234
- Suncoast Center, Inc.: 727-530-7273 (Sexual Assault Service Helpline)